Shipping to the USA - total customs chaos | Members help members

ben63173 · 2026-01-15T13:54:11.323000Z

Hello everyone!Austrian here. I’m at my wits’ end.How do I get a package properly customs-cleared - not the gift trick - into the USA.Here in AT I can only ship with Austrian Post and PDDP. That means I pay the customs fees upfront - then the post office sends me collective invoices listing the respective fees, which are then payable to the post office.I’ve now reopened the shop and the first sale came in this night. The buyer now has to pay customs upon receiving the package and I do too to the post office? Is the package being customs-cleared twice now? I’m not a big seller, but I’m at a loss. I already found a post here about this via another chat with a link, but unfortunately it’s archived and I don’t have access to it. Apparently someone named Miriam from Ebay has already dealt with this here.Can someone please help me here?Thank you!

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Shipping to the USA - total customs chaos | Members help members | eBay Germany