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Cancel shipping label
Summary: claudmde was looking for support in canceling a shipping label on eBay after a sale was canceled because the product was not allowed to be sold. One participant, perfect-sally, suggested using a specific eBay help page, but claudmde had trouble finding the options described.
Hello! I canceled a purchase because eBay said I wasn’t allowed to sell that. I didn’t know that — eBay is full of the same products! But I didn’t want to do anything wrong, and since I hadn’t shipped it yet, I canceled the sale. I had already ordered the shipping label, but now I can’t find any way to cancel that too — all the ways from eBay, AI, or Google don’t work because I don’t even have the buttons they describe. Can anyone help?
Thanks and regards
petersmodellbahnstuebchen
Mentor2 weeks agoHey @claudmde
if you go on the PC via Orders - Shipping labels, you should be able to delete your label:
perfect-sally
Mentor2 weeks agoDoesn't it work through here either?
https://www.ebay.de/help/selling/shipping-items/labels-packaging-tips/buying-printing-shipping-labels?id=4157&st=3&pos=1&query=Versandetiketten%20drucken%20oder%20stornieren&intent=Etikett%20stornieren&lucenceai=lucenceai&docId=HELP1118