Cancel shipping label

Question

Hello,I selected the wrong label for a sale, 2kg instead of 20kg. I would like to cancel the 2kg package.

elke@ebay · Accepted Answer

Hello @svlind-8278 ,   thank you very much for your post. You can cancel your unused shipping label up to 14 days after purchase. Please use the instructions on our help page.The refund will be issued within 21 days.   Best regards Elke