Shipping label deducted from the credit, but no label received | Members help members

reinlueb · 2026-01-31T18:50:38.658000Z

Hello, eBay charged me double fees for shipping labels in two transactions. During the generation, an error message appeared saying that payment for the shipping label could not be completed. A second attempt then worked. This happened several times on 29/01. For two business transactions, the fees for the label were debited twice from no balance. It doesn't seem to have been an isolated case for me. Order no.: 03-14174-86968, 14-159-96578Can someone from eBay help? Thanks

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Shipping label deducted from the credit, but no label received | Members help members | eBay Germany