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Pay shipping costs a second time.
Hello,
I haven't been doing this for very long and have a question here:
how can a buyer, whose package was sent back to me (seller) (DHL), pay the shipping costs to me a second time so that I can send the package to him again. (buyer's own fault)
Thanks for the help.
talcidmonster
Posted Aug 17, 2026 at 8:48 AM · Edited Aug 17, 2026 at 8:48 AM·Last reply Aug 17, 2026 at 9:23 AM
3 comments
perfect-sally
MentorAug 17, 2026 at 8:55 AM · EditedYou can’t do that through eBay; you have to sort it out outside of eBay and, if necessary, send account details for the bank transfer.
And maybe think about registering as a business! No one has items like that multiple times in their private household to sell!
You are typically acting as a business or commercially if you:
buy items in order to resell them
sell items that you manufactured for resale
regularly sell large quantities of items
sell similar goods, especially new goods, over a longer period of time
frequently sell new items that you did not purchase for your own use
According to case law, the following are considered indications of commercial activity:
operating an eBay shop
number of current sales: if many items are sold continuously over a longer period of time, this is generally a commercial seller
the staggered sale of a private collection over many years
type of items sold (new or used goods, value): the sale of several similar navigation devices was classified as proof of commercial activity – as was the offer of 250 batteries in various sizes with reference to the availability of larger quantities.
a website or the use of advertising descriptions that give a professional impression
Note: We regularly review the trading activities of our sellers and may require them to mark their eBay account as a business account. You should also expect to receive costly cease-and-desist letters from competitors or consumer protection associations and to be taken to court for injunctive relief.
talcidmonster
OPAug 17, 2026 at 9:21 AMThanks for the quick information.
On the topic of commercial activity, I assumed that as a retiree I would declare the profit I make here to the tax office. Do I still need to register a business?
perfect-sally
MentorAug 17, 2026 at 9:23 AMDo I still have to register a business?
Not necessarily because of the tax office. But there are definitely competitors who don’t like seeing that, and cease-and-desist letters are expensive.