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Shipping status completely off
Summary: megornos ordered two items from different sellers and reports that the shipping information was swapped on eBay. The item that, according to eBay, should already have arrived is still on its way, while the other one has already been delivered. bootyooty and vera@ebay offer help and ask for the order numbers so that especially vera@ebay, who works at eBay, can take care of it. megornos has provided the order numbers.
I ordered two items from two different sellers on August 6, one was shipped via Deutsche Post, the other through amazon.
By email and in the purchase overview, I’m told that the item shipped via Deutsche Post was delivered today, but the other item shipped via amazon will only be delivered on August 11.
The problem is, though, it’s exactly the other way around: the item shipped via amazon was delivered today, and the item shipped via Deutsche Post will only be delivered on August 11.
How can it be that ebay has completely swapped the shipping data for both items here?
megornos
OP2 months agono answer?
megornos
OP2 months agoHi, here are the items:
Item that was supposedly delivered but is actually still on the way: Order number 24-14983-69000
[https://www.ebay.de/itm/316082758077]
Item that was supposedly still on the way but was actually delivered today: Order number 05-15002-83359
[https://www.ebay.de/itm/287426680528]
vera@ebay
·2 months agoHello @megornos ,
many thanks for your post.
Please feel free to send me the article numbers so I can take a look at this for you.
@bootyooty thanks a lot for the tag 😊
Best regards
Vera
bootyooty
Mentor2 months ago@megornos post both order numbers here so the lovely @vera@ebay can take a look at it