Lately I’ve sold a few things as a private seller and eBay sometimes additionally withholds the shipping costs, even though they were paid by the seller. Example:Cost of the item €30DHL shipping label via eBay: €6.19Paid by the buyer: 36.19Paid out to me by eBay: €23.81 The same thing happened twice with other sales. In another case, €4.30 was withheld; no idea how that is made up.Apparently you can’t contact customer service, with the automatic assistant you’re talking to a wall....

Hello @holger_berlin_de , thanks a lot for your post. For your payout of 36.19 euros, a total of two shipping labels were deducted at 6.19 euros each, one for this order and another for a different order. However, you can see this very clearly in detail in your eBay account here. @petersmodellbahnstuebchen thanks for tagging it. Best regards Elke

Amounts are withheld from the sale proceeds — what to do | Members help members

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Amounts are withheld from the sale proceeds — what to do | Members help members | eBay Germany