Access my account from 2 devices. | Members help members

bo77777 · 2026-02-21T02:37:53.967000Z

I have been with eBay for about 25 years and have always logged in there with my PC and handled everything else on the PC as well. After I installed Windows 11 and it was heavily advertised there to link the PC with a phone, I did that. Since then I have only had problems. I keep getting warning emails. And on the PC I can now only log into my account with a security code prompt. It is incredibly annoying. There is no way (I haven't found one) to simply register a second phone and @ address like on other platforms. That would probably be too easy. I tried it here with the AI (although you probably can't really speak of intelligence there) The AI keeps repeating the same pointless answers. It doesn't know the topic "problems with account" and even in the help topics it looks pretty sparse. Really sad for such a large company, where I've been a customer for around 25 years.So, maybe someone here knows what can be done. Everything used to be so nice and simple.This two-step identification fails because I don't have a camera or fingerprint device on my PC.Already tried everything - sending confirmations in a chain with the phone, etc. - it won't accept it.Since this has been the case here, I also have to go through a security check with PayPal on top of that. And all just to buy a pair of socks. ; ( I hope someone can help. Best regards to everyone ( not the AI )PS And even when creating this request there are only preset labels.

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Access my account from 2 devices. | Members help members | eBay Germany