Haven’t received any money from eBay yet | Members help members

kather1960 · 2026-02-09T10:17:16.211000Z

We sent an item by letter post. So far, everything has arrived. The buyer gets in touch with us after 3 days and says the item never arrived and opened a case. We got in contact, sent details, and then there was radio silence. After about 10 days we read that the buyer had closed the case on their own and eBay also says the case is closed. That was almost 2 weeks ago now, but we still haven’t received the money for the item to this day. What can you advise us to do to get our money?Best regards

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Haven’t received any money from eBay yet | Members help members | eBay Germany