Why can't you block a person in chat on Ebay? | Members help members

xander15 · 2026-02-12T18:38:30.032000Z

Hello, a seller is shipping goods as a small parcel even though I paid €7.69 postage for a package. I then opened a case and am now being insulted nonstop by this person via PM because their money (goods worth €60) has been frozen until the matter is clarified by eBay. I don't even reply to them and report their messages and get the response "Measures have been taken", but this person can still insult me via PM. How can I permanently block this imbecile person in chat?

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Why can't you block a person in chat on Ebay? | Members help members | eBay Germany