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Why does it say my offers are rated "0% positive" even though I have 100% positive reviews???
That's damaging to sales! How can I change that?
5 comments
oskar_der_wikinger
Mentor3 weeks ago · EditedYou haven't received a rating for more than 12 months @pojk so it shows 0% there.
Ebay only uses a one-year period to calculate the percentages.
The comments stay with you and with the next rating you'll have 100% there again.
pojk
OP3 weeks agoThanks for the clarification. But that makes it a lot harder to get back in as a seller. Most users only look at the percentages without knowing how they’re made up. I know from experience that I’d already find "99.9% positive" questionable. How many would be put off by 0% then. Really strange policy ...
oskar_der_wikinger
Mentor3 weeks agoThen just buy a low-priced item @pojk and with the review you'll be at 100% 😉😉
oskar_der_wikinger
Mentor3 weeks agoOne more @pojk
this type of calculation also has the advantage that negative ratings, which drag the percentage down, are no longer included in the calculation after twelve months.
pojk
OP3 weeks agoWell, I do understand the marketing behind it. I don’t see the advantage for buyers and sellers — unless I’m trading in a shady way …