I sold something for the first time as an auction! €6.00 was bid and €2.90 shipping was paid. However, the customer chose DHL parcel. Now, when I want to print the label, I'm supposed to pay over 5 euros. That doesn't make any sense. I don't understand it, and I can no longer look at my listing to check what I entered. If the customer chooses parcel, why are they basically only paying for a large letter and I have to cover the rest? It would be nice if maybe someone could help me

Hi @ma-7255 when I look at your listing, which was sold today, the following is shown to me: If you offer shipping for a DHL parcel for € 2.90, that's your decision and not the buyer's.

why doesn't the customer pay the full shipping? | Members help members

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why doesn't the customer pay the full shipping? | Members help members | eBay Germany