What to do with buyers like that... | Members help members

tramp1120 · 2026-02-10T18:51:23.417000Z

I sold a steelbook in mid-November for around 17 euros. After about 10 days, the buyer wrote that the item had not arrived.... I told him to wait a few more days.When the item supposedly still hadn’t arrived, I fully refunded the item value.5 days later I had a negative review there. I find that awful, after all I refunded the full amount... you never know whether it did arrive after all.. he had ultimately not wanted insured shipping. I had stated in my listing that I did not assume any guarantee for that. What are you supposed to do with people like that.Ebay wanted to appeal to the buyer’s conscience once again.....so far nothing has happened.It’s not about the money for me, but about being treated decently.

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What to do with buyers like that... | Members help members | eBay Germany