Problems with seller because of returnHere is the situation:On 8.01.2026 I ordered via Ebay with buyer protection the item GHD Duet Blowdry Limited Edition Hair Dryer Brush Cherry Chic, item number: 127423284697 for a price of 248 euros as new and unopened, in original packaging (this is well below the manufacturer's price for this device as new) Payment was made via Klarna.I was not informed in either the text of the listing or in an email about the restricted right of withdrawal for this item....

Hello @roszamak , we may not be able to give legal advice here, but still, don’t worry. The amount has already been fully refunded and the seller now wants the money back?Did I understand that correctly? Then he should at least have checked the item before the refund was initiated and could then, if necessary, have claimed compensation for depreciation. But such depreciation would also not be lawful here, because there is no WRB from the seller that would indicate t...

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Compensation for value upon withdrawal | Members help members | eBay Germany