How can I cancel a sale? Buyer isn't paying. | Members help members

hibiskus221 · 2026-01-09T07:32:39.259000Z

Hello Ebay community,how can I cancel a sale as a private seller because the buyer simply doesn't want to pay?Important: I rejected the buyer's cancellation request with the reason "bought by mistake," because I've recently been confronted several times with such "jokers" and other difficulties caused by buyers, and a valid purchase agreement had actually already been entered into.Despite several follow-up messages, the buyer still doesn't want to pay, so I now want to cancel the sale after all, but I can't find any option for it in the item.Can someone please explain to me how I cancel the sale? Would I then have to fear a bad rating or a downgrade of my profile? Many thanks in advance for your support.

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