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How can we protect ourselves from scammers if eBay doesn't do it??
Summary: amdbuster reported a problem with a buyer on eBay who, after purchasing a card set, demanded a return. The buyer complained about the lack of instructions and one card, even though this was never promised in the listing. eBay decided in the buyer’s favor, which frustrated amdbuster, as they are wondering how they can better protect themselves. meinehexe11 and perfect-sally responded that an exact item description is important and that sellers often have to accept returns, regardless of the stated private sale.
Hi,
I sold a card set and then the buyer requested a return because there were no instructions included (which was never claimed and also wasn’t visible in any of the photos). In addition, cards were supposedly missing, which I strongly doubt as well (I had several of this kind and all unused, none of them are missing a single card (I counted again just now)). In the listing it said there were 78 in mint condition (copied from somewhere else) and apparently there should have been 79. Since he isn’t a new buyer either, he should have noticed that (which I strongly assume), but he bought it without asking first.
Now Ebay has sided with the P...r without clarifying it with me!!!!
How can you protect yourself as a seller against something like this? Ebay doesn’t seem to care. I had also included the usual text about a private sale and no returns, but according to Ebay that doesn’t matter either.
bootyooty
Mentor2 weeks agoTag @amdbuster to the P ?????? Seriously, what’s that supposed to be?
For items that differ from the item description, buyer protection is there for a reason. Neither a new nor an old buyer should have to notice anything if it’s not described properly, and saying you don’t accept returns as a private seller can be forgotten anyway since eBay took over payment processing.
You also shouldn’t copy anything in from somewhere else unless you’ve convinced yourself that it actually applies correctly to your own item.
perfect-sally
Mentor2 weeks agoWhere do you see a scam here?
And your item description was also more than sparse and inadequate.
And even as a private seller, you can write whatever you want, because as soon as a buyer complains, all sellers have to take it back.
meinehexe11
Mentor2 weeks agoHey, hey @amdbuster
Did I understand that correctly now? You're selling a card set without knowing how many cards the set is actually supposed to contain?
Hm. Maybe you should first list your items correctly, then it might work with the buyers too.
And eBay doesn't clarify anything with the sellers. They don't have to either.