Locked
Antworten können hier nur von erfahrenen Mentor*innen sowie der Person verfasst werden, die die Frage gestellt hat.
Why am I getting a message like this about €5.40???
Summary: noiram25 is asking why they received a message from Ebay that doesn’t match the expected amounts. The shipping costs were supposed to be €2.80, but suddenly a shipping label for €5.40 is being shown, which reduces the order earnings to €3.40.
Why is Ebay sending me an email like this?
8.80 minus 2.80 for shipping makes 6.00€ .
Why is a shipping label for 5.40€ suddenly appearing?
Payment
The buyer has paid for the order and we are processing the payment. As soon as processing is complete, the amount will be ready for payout.
How you receive your moneyopens in a new window or tab
Status
Being processed
Amounts available from approx. Aug 28, 2026
Paid by buyer
Subtotal
6.00 €
Shipping
2.80 €
Total
8.80 €
Your sales proceeds
Total
8.80 €
Selling costs
Transaction fees
0.00 €
Shipping label
-5.40 €
Order revenue
3.40 €
perfect-sally
Mentor2 weeks agoWhich item are you talking about?
And if you had stated €2.80 in shipping costs, how were we supposed to know how you actually shipped it?
You must know which shipping label you created and what it costs.
Take a look under Payments - All transactions; everything is listed there.