We could not verify your bank details | Members help members

krummelchen63 · 2026-01-09T14:08:56.528000Z

Hello everyone,I sold an item yesterday and just received the message that the item had been paid for. Shortly after, however, I received a message saying "We could not verify your bank details.". Now, before I clicked on the email right away, I went to my eBay account on my PC for security reasons. And sure enough, my account could not be verified there either. I then logged in via eBay directly through my checking account in order to complete the verification. So far, so good. But after that, nothing happens anymore. Even though I have completed the verification, it still says that I should verify my account by February 2, 26. What is that about? I have been on eBay for about 20 years. My account has never changed, and now this. What do I do now? How do I get my money now? What do I do with the item? Should I ship it or not? Many thanks to everyoneFranz

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