First as a guest - then created an account - after that the account was suspended

Question

Hello everyone - if a guest registration was made on Ebay and afterwards an Ebay account was created using the data entered there , but it was then blocked after a purchase and it is no longer possible to log in despite Passkey and resetting the password. There is also a complete lack of understanding as to why it was blocked. In addition, after the purchase mentioned, a purchase confirmation was also sent by Ebay, which should be traceable in the account - but that is not possible because loggi...

perfect-sally · Accepted Answer

An eBay employee should look into this, but no one is around anymore today. Either contact customer service tomorrow morning or report back here again.Why take the detour as a guest and then create an account shortly after?Also, you do have an account here since 2002.