Account Restricted Without Stating Reasons | Seller Lounge

nm-timepieces · 2026-04-17T09:29:37.728000Z

Our account has been restricted since Monday, 13/4/2026. No listings can be created, and all listings that were previously online are now no longer visible. There are no open cases, no negative reviews, and no indication from Ebay as to the reasons for the account restriction. Ebay itself is even withholding €7,500 from our payouts until the account is released again.Since then, we have spoken to the Concierge Team several times every day, unfortunately without any help whatsoever. The restriction also cannot be explained, and we are simply supposed to wait 72 hours, even though this deadline has already been exceeded since yesterday. The next contacts are either unreachable or 'sit in the USA'.Unfortunately, it is impossible to reach a German-speaking employee who can help us, so now this desperate step in the forum to reach someone.It’s a shame that even 'Ebay Pro-Trader', who have been loyal Ebay partners for years without any cases or negative issues, are treated like this.

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Account Restricted Without Stating Reasons | Seller Lounge | eBay Germany