Removal of listings by eBay due to below-average service status | Seller Lounge

auto-bochum24 · 2026-05-26T11:20:36.641000Z

Hello community, I’d like to start a topic here about “eBay removing listings because of an below-average service status.” The following happened: I sell used car parts in an eBay Top Shop. Last year I had 9 defects, i.e. 2.69%. I was unable to deliver the sold parts (some parts could no longer be found and two or three had storage damage), and then I slipped into below-average service status, which meant that eBay increased the sales commission from 12% to 18% (6% more for below-average service status). The last defect was on November 16, 2025. At the end of April, eBay started removing my listings, and continues to do so to this day. Of the originally about 2,300 listings at the end of April, 2,231 were removed, 44 remained, and about 30 were sold during that time. eBay removed 98% of the listings from my shop. I am practically excluded from trading. To get into above-average service, I now have to sell 116 items, then I will reach a service status of 2%, but how is that supposed to work with 44 items? Even if 100 additional items are approved next month, it still won’t be manageable. I’d be interested to know whether anyone has had similar experiences and how long it took until sales returned to normal. To illustrate, I’m also posting a screenshot.

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Removal of listings by eBay due to below-average service status | Seller Lounge | eBay Germany