Item violates eBay policy | Seller Lounge

l._a._g._guns_shop · 2026-05-19T15:27:05.776000Z

Hello everyone,I hope someone from support or with similar experience can help me out.Several of my listings for water beads/hydrogel gel balls were removed by eBay for an alleged violation of the product safety policy. These are ordinary hydrogel/water beads with full safety and warning information in the description and leaflet.What’s interesting, though:I reported a nearly identical item, which is still active and, according to eBay after review, does NOT violate the policies.Item number:187614456823Title:„Gel Blaster Kugeln Hydrogel Munition Für Gel Blaster Wasserperlen“The listing also describes:water beadsGel Blaster ammunitionhydrogel ballsuse as Gel Blaster ammunitionas well as similar item features and safety warnings like my removed listings.eBay replied to me with:„We have determined that the listing does not violate our policies.“Now I’m honestly confused:Why are my comparable listings being removed while nearly identical listings from other sellers remain allowed?My removed listings had already been active for a long time, sold many times, and contained:safety instructionsage warningswarnings about choking hazardscorrect description of useIn addition, I was even previously told that the removal could partly be due to automated checks/AI.So my questions are:Are there currently different evaluations depending on category/title?Are such water beads/hydrogel balls currently allowed to be sold or not?Which specific wordings or categories are permitted?How can consistent review be ensured?I naturally want to comply with the policies correctly, but I would appreciate decisions that are understandable and consistent.Thank you in advance.

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