Hello everyone, Yesterday, one and the same buyer purchased two different items from me within three minutes. These were two separate transactions with two separate payments. I shipped both items in one package. I copied the tracking number from the first package and wanted to add it to the second item. But eBay rejects that, with the note that the tracking number is already being used for another customer. I have now manually marked the second item as shipped, but soon eBay's AI will...

Hello @frontera-b-teile-haan, we have received feedback from the specialist department. Unfortunately, the tracking number cannot be added afterward, as it has already been stored in another user account. This cannot be implemented technically in the system. Please send the buyer the tracking number for the 2nd order by email so that the buyer can track the shipment. Best regards Mia

Entry of the tracking number is rejected | Seller Lounge

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Entry of the tracking number is rejected | Seller Lounge | eBay Germany