Hello everyone, I ordered a car part from a commercial seller in Poland on 05/04/2026. Since it was the wrong part, I started my return on 12/04/2026. The seller sent me their address and I sent the package back to Poland insured with tracking for €20.49 shipping. Several days passed until on 29/04 the tracking showed that apparently the address is wrong and the package cannot be delivered. So I thought the mistake was mine and waited until the package was back with me. Today, on 13/05...

Hello @tan9513 I could sort everything out for you and close the return in your favor. If the seller wants their item back, they can issue you a label; otherwise, you don't need to do anything. You will receive the refund to the original payment method in the next few days. Kind regards Samantha

Dealer refuses to accept the return | Seller Lounge

Discussions

Dealer refuses to accept the return | Seller Lounge | eBay Germany