Hello!I’ve only been operating commercially for a short time.I just sold something for just under €300.The buyer gave an address for a post office branch, but he didn’t know that he also needs a post number for that. Now the package is supposed to be delivered to the private address after all. We now have to cancel the purchase and process it again, right?How does it work with the eBay fees? The sale costs me €40-50 in commission. Do I have to pay this twice now, or do you get a refund?Thanks in...

Hello, @sammlerfreundin , if you cancel the purchase with the reason of the wrong delivery address, then all fees will be refunded.Then relist it and he should buy it again with the correct address.

Shipping address wrong, cancel purchase? Commission? | Seller Lounge

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Shipping address wrong, cancel purchase? Commission? | Seller Lounge | eBay Germany