Delivery to post offices - without postal number | Seller Lounge

gamesorder · 2025-10-14T06:40:50.537000Z

Good morning everyone, we often have purchases from customers who specify a post office branch as the delivery address, but do not provide a postal number.In such cases, an email address from DHL is required, but it may not be stored there WITHOUT the customer's consent.How do you handle this? Wouldn't it make sense for eBay to only allow such a delivery option with a required field for a postal number?In such cases, we always contact the customers and ask for confirmation that we may store the email address, but this often puts us behind on delivery because not everyone is online 24/7.

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Delivery to post offices - without postal number | Seller Lounge | eBay Germany