OSS again — One Stop Shop madness. | Seller Lounge

the.great.collector · 2025-01-14T20:14:50.268000Z

The following very complicated problem is still driving me crazy with eBay: I am from Austria and sell only antiques/used goods, and I am subject 100% to margin taxation.As a result, under Austrian and German VAT law, I do not fall under the One Stop Shop - OSS scheme.This is regulated in Austria in Art. 24 para. 3 in conjunction with Art. 3 para. 3 VAT Act Annex (internal market) and in Germany in §§ 3c para. 5 and 25a UStG. When One Stop Shop - OSS was introduced, eBay still urged me, under threat of suspension, to register for OSS with the tax office. I did that at the end of 2021.From that point on, I submitted so-called OSS zero returns to my Austrian tax office every quarter, since I didn’t have any OSS-liable sales at all. At the end of 2023, I then received information from the tax office that they would remove me from the OSS system, since I wouldn’t have any corresponding sales anyway. After that, I lost my OSS status. (Which was also correct from a tax law standpoint.) After a long back and forth, I was then able to convince eBay that I actually do not fall under OSS.I had to send eBay the following statement, which eBay itself “dictated” to me: "I hereby confirm that I apply the margin taxation exclusively and inform eBay of this should anything change in the future, e.g. new goods are added to the portfolio." I then had peace for 1 year, but recently I received another request to register for OSS under threat of suspension.Since then, I have contacted eBay by phone 5 times, but I could not make a single eBay employee understand what my issue was. (This was partly because they all spoke German poorly.) An eBay employee finally sent me a message on January 7 and I was supposed to send him a statement regarding OSS. I sent him the confirmation above and thought things would be calm now. Today my payouts were blocked and I was also blocked from selling - because of missing OSS registration.I just called eBay customer service again, and the lady said I should simply tick the OSS box in seller settings, even though I’m not even registered for OSS!She said that has been necessary since 2025. What else can you say to that?I can’t imagine that this is actually correct.

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