Neutral rating despite on-time delivery | Seller Lounge

vadda! · 2026-04-14T20:30:37.708000Z

Could an eBay employee please take a look at the (neutral) feedback for order no. 20-14305-20143? The item was bought on 04/03 (postal letter with basic tracking, label bought via eBay), first scanned at the logistics center on 05/03, and was out for delivery on 07/03. In response to a request to remove the feedback, eBay replied with the (AI) comment: "does not violate eBay principles".This can't be right if I'm being rated neutral despite shipping on time?

Discussions

Neutral rating despite on-time delivery | Seller Lounge | eBay Germany