Invisible elements
Summary: pitnaecom-de asked why only a fraction of their items are visible in their shop, despite listing nearly 200. perfect-sally and lidor3073 suggested that the issue might stem from potentially engaging in commercial activities while posing as a private seller, which violates platform rules. perfect-sally provided criteria distinguishing private from commercial selling, while petersmodellbahnstuebchen pointed out possible non-compliance with eBay's food sales regulations, noting a lack of expiration date labeling. Ultimately, petersmodellbahnstuebchen observed that the shop had become empty, questioning whether this was due to eBay's actions or the seller's own decision.
Hello, I have listed almost 200 items in my shop, but only 40 are publicly visible. Does anyone know what this is due to?
petersmodellbahnstuebchen
·1 week agoHey @pitnaecom-de
now I only see one active listing from you.
Was that eBay or you yourself?
Best wishes from the Baltic Sea
Peter
lidor3073
·1 week agoShop is empty. 😳
petersmodellbahnstuebchen
·1 week agoHey @lidor3073
TE probably knows why.
Best wishes from the Baltic Sea
Peter
petersmodellbahnstuebchen
·1 week ago · EditedHey,
you may be violating the eBay policy on selling food. Have a look here.
For example, I don't see any information about the best-before date in your listings.
Haven't you received any messages from eBay about this?
Best wishes from the Baltic Sea
Peter
lidor3073
·1 week agoAt least you posted it in the right category here. 😉
lidor3073
·1 week agoYour account has existed since yesterday. I think new sellers are still subject to certain restrictions. Also, your offer is indeed questionable as a private individual. 🤔
perfect-sally
·1 week agoYou’d better think again about your alleged status as a private seller! What you’re doing here is not private!
That already starts with the food items, and on top of that the labeling requirement is missing!
And your other offers are surely not private either. Cease-and-desist letters are expensive!
You typically act as an entrepreneur or commercial seller if you:
buy items in order to resell them
sell items that you have produced for resale
regularly sell large quantities of items
sell similar goods over a longer period of time, especially new goods
frequently sell new items that you did not acquire for your own use
According to case law, the following are indications of commercial activity:
operating an eBay shop
number of current sales: if many items are continuously sold over a longer period of time, this is usually a commercial seller
long-term, staggered sale of a private collection over many years
type of items sold (new or used goods, value): the sale of several similar navigation devices was classified as proof of a commercial activity – likewise the offer of 250 batteries in various sizes with reference to the availability of larger quantities.
a website or the use of advertising descriptions that create a professional impression
Note: We regularly review our sellers’ trading activities and may ask them to mark their eBay account as a commercial account. You should also expect to be issued chargeable cease-and-desist letters by competitors or consumer protection associations and to face court action for injunctive relief.
pitnaecom-de
OP1 week agoWhat upload criteria apply to new private sellers on eBay?
How many items can I upload?
perfect-sally
·1 week agoI don't know how high your limit is, but private sellers certainly don't offer a range of products and, on top of that, new goods like you do.
Real private sellers offer unnecessary stuff they'd have lying around at home or maybe from clearing out a household...etc.
However, you are clearly operating commercially and are not granting buyers their consumer rights.
In that case, it's not necessarily the quantity of items that matters, but rather what's being offered.