Right to repair

Summary: loeppchensrummelbude asked about the implications of the 'right to repair' for second-hand games and DVDs. itec-systems and cosmoretroshop both indicated that such items are not significantly affected by these rules, citing the impracticality of repairing such products. bixtron expressed skepticism about the practicality of EU regulations in the context of used goods. Finally, miriam@ebay provided an official response, clarifying that the new EU repair requirements do not apply to used games or DVDs, and normal warranty laws continue to apply. Overall, the consensus is that the regulation has minimal impact on sellers of used media.

Hello:)

a dumb question.... am I affected too with the right to repair and co with my used games and DVDs

or does that not apply to me?

loeppchensrummelbude

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Posted 1 month ago · Edited 1 month ago·Last reply 1 month ago

10 comments

miriam@ebay

Admin1 month ago

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Hello @loeppchensrummelbude - here again is our official response. If you sell used games or DVDs as a commercial seller, the normal statutory warranty rules still apply if the item is defective or does not match the description. This is nothing new. Depending on the individual case, your customer may be entitled to repair or replacement, provided this is provided for by law, possible, and proportionate.

The special new repair obligations outside statutory warranty under the EU rules on the right to repair, however, only apply to certain product groups that are explicitly named in the EU requirements. Used games and DVDs do not belong to these. This means that sellers of used games or DVDs do not have to offer any additional repair service for these products under the new EU repair requirements. You can find further information in our Seller Portal: Important EU updates on repairs

Thanks for the addition, @voli-maus !

Best regards

Miriam

loeppchensrummelbude

OP1 month ago

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Many thanks :)

cosmoretroshop

·1 month ago

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Since you trade in used games and CDs, this is, like about 95% of the EU nonsense on online commerce, completely negligible.

The idea behind it seems to be that dealers should be obliged not to simply dispose of defective goods, but instead to refurbish them. Among other things, one is supposed to keep “spare parts” on hand, and the warranty period of 12 months starts over again.

For the life of me, I can’t see any way you’d be able to repair a defective Gamecube game or even have spare parts for one.

Strictly speaking, this regulation is out of touch with the reality of used goods dealers’ lives. Shops like yours are exactly what make sure old electronics aren’t thrown away and pseudo-recycled, but actually don’t end up as waste.

Instead of supporting used-goods dealers, who, unlike the waste-disposal industry, actually contribute to sustainability, it feels like every 4 weeks we get a new “regulation” that we then have to implement.

Bottom line: It won’t amount to much more than a change to the terms and conditions that no one cares about anyway

bixtron

·1 month ago · Edited

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Hello,

when the kindergarten full of deluded internet people called the EU Parliament or something like that has had too much iced tea again or spent too much time on TikTok, that flashes in their heads... Then they come up with such nonsense. It says something about circular economy and other crap, while the big guys are at the same time doing everything they can to get the next model range into the customers’ hands. Why do we need iPhone 15, when iPhone 4 works exactly the same? All just a load of s*** :)

I’d say we have nothing to do with it - I don’t need to offer my buyer a follow-up delivery or repair if that’s simply impossible. I think this is a lot of hot air about processes that have been decided on and have been working for ages.

I refund it if something’s wrong and that’s that. Let the customer complain to the EU - the item doesn’t exist anymore and therefore there are no spare parts either - period.

bixtron

·1 month ago · Edited

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Oh yeah, and that’s absolutely not doable with eBay buyer protection (return item because it’s not as described)! The only option there is to accept a return and/or issue a refund.

Or something like that

That’s also not possible, because in 2026 eBay isn’t able to add a checkbox in checkout or on the product page that would let you reduce the warranty and waive the additional warranty.