Declining revenue, hardly any organic sales. No future with eBay? | Seller Lounge

praedikat_buerobedarf · 2025-05-22T08:53:41.527000Z

We have been sellers on Ebay since 2016 with around 4,600 items and were satisfied so far. Until Ebay has recently apparently made more changes to the algorithm and thereby significantly reduced the visibility of the items and thus our revenue as well. In the past few months, we have noticed not only a decline in revenue but above all a change in sales. We have noticed that items are sold on consecutive days and before and after that not for days or even weeks.Or that items suddenly aren’t sold at all and are hardly viewed anymore, even though they used to perform well and are competitive.Even though various Ebay employees ruled this out on the phone and by email with generic responses or didn’t even address it, we remain convinced that there is a significant change in the control of sales and listed items on Ebay’s part. Since the introduction of Promoted Listings Standard, which for us have been at 2% on every item for years, revenue from promoted listings has gradually increased. In the same period last year, it was about 40-50% of total revenue through promoted listings. Currently (2025), we are at ad revenue of 94% of total revenue. Meaning: hardly any organic sales anymore!This is more than obvious. As if that weren’t enough, we are contacted more and more often by you to get to know and use your “new” advertising and marketing” tools. Which basically means: spend even more money to sell more. In some cases, these are higher selling costs than on Amazon. After another desperate email to customer service, we received a reply saying they could offer us training or a 45-minute conversation with an employee - but it would cost €35! In short:We have been sellers on Ebay since 2016 and now we no longer feel valued as partners at Ebay. Our trust in Ebay as a future-oriented trading partner has been significantly damaged.We have now reached a point where we seriously have to consider whether a long-term partnership with Ebay is even still worthwhile.

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Declining revenue, hardly any organic sales. No future with eBay? | Seller Lounge | eBay Germany