Verification error with bank account and credit card | Seller Lounge

snkrmode · 2026-04-20T20:40:52.878000Z

Hello everyone, I currently have several problems with my account and am asking for support: 1. Payout account cannot be changed When trying to change my payout account, I repeatedly receive the following error message:“This bank is not compatible. Please add a different bank account.” I even opened a business account with Vivid specifically for this, but it does not seem to be accepted. 2. Credit card cannot be added Under „Sales settings“ → „Selling costs“ it is not possible for me to add a credit card.I have already tried three different credit cards from different banks, but I always get the error message:“We could not verify your updated details. Please check them and try again.” When trying via:„Add cards and accounts“ → „What is this payment method used for?“ → „Checkout“the same error message occurs. I ask you to review my account and let me know what is causing these problems and how I can solve them. Thank you in advance for your support.Kind regardssnkrmode

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Verification error with bank account and credit card | Seller Lounge | eBay Germany