Sale exclusively to commercial buyers | Seller Lounge

itec-systems · 2026-05-07T07:04:33.278000Z

Hello @miriam@ebay @patrick@ebay , The topic has been mentioned here once or twice, but without a really satisfactory answer. Therefore, I would like to ask the question a bit more specifically: I plan to offer devices in the five-figure euro range. To keep the risk as low as possible, I want to sell them exclusively to commercial buyers and therefore offer neither withdrawal nor warranty.I'm less concerned with the legal assessment and more with how eBay customer service practically deals with such cases – especially when a buyer demands a cancellation or return despite corresponding notices.Is it sufficient to clearly indicate in the ad that the offer is exclusively for businesses and that there is no return or right of withdrawal? Or are you not sufficiently protected by eBay in the event of a dispute and still have to expect a forced return?How do I implement it? I'm less concerned with the legal aspect and only with how the eBay customer service handles it when a buyer insists on canceling the product. If I indicate this accordingly in the ad, am I then sufficiently protected by eBay that a possible return request is averted?

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