Hello, unfortunately, we received an unjustified negative review. We were accused of not having described that it is a postcard, instead of a smoker figurine. Although we stated postcard / picture postcard 7 !!! times in the item description and the item specifics. We also specified the material as paper. And the photos are truthful. We strongly assume that the customer did not read the description. Most of our customers buy via smartphone. It seems to be a hurdle to find or read the i...

@demetri1987 Hey. 🙂 I just removed the rating for you. It can take up to 48 hours for the complete removal to be finished. Please submit a removal request for ratings directly next time through our portal for seller inquiries. @gebraucht-ist-gut Thanks a lot for tagging it. ❤️ Best regards, Nina

When will eBay finally improve the mobile view? Customers don’t read the description, negative review | Seller Lounge

Discussions

When will eBay finally improve the mobile view? Customers don’t read the description, negative review | Seller Lounge | eBay Germany