Time until the return is abandoned | Seller Lounge

itec-systems · 2025-12-09T08:34:56.507000Z

Hello everyone, a buyer buys a refurbished item from me and opens a return 30 minutes (!) before the end of the return period because they changed their mind. The return was accepted on 03/12 and still hasn’t been shipped. According to the return info, the buyer has until 24/12 to send the return. So they can use the device for almost 2 months for free, which was probably the plan all along. But I’m wondering why the buyer gets that much time to send it back?! Basically it says:Return the item within 10 business days with tracking. Protect yourself against false claims too by uploading the tracking number if you use your own shipping label. On top of that, the buyer is actually from the Czech Republic, but gave a DIY store at the border as the address. Does that change anything about the return conditions? It’s about order 14-13757-65897 @miriam@ebay Maybe you or @patrick@ebay have time to take a quick look?

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Time until the return is abandoned | Seller Lounge | eBay Germany