QuestionMembers help membersChevronRightIcon Buyer disappeared and the money too Hello community. I sent a package as a large envelope because the buyer paid for that shipping method. Now the problem is that before the purchase and since the purchase he has not replied to my messages or shown any reaction. I have video proof that I sent it and it actually arrived with him almost a week ago, but I’m not getting my money because he doesn’t confirm on eBay that the package has arrived. eBay isn’t helping me at all either
QuestionMembers help membersChevronRightIcon AI is here. Hi. I'm just a regular user who wanted to chime in. I wanted to let you know that the AI-generated preview images in the Ebay live feature have such a strongly off-putting effect on me that I'd like to hide the feature. I find it sad that creative poverty is being featured so prominently. AI can happily crunch numbers somewhere in the background as long as it doesn't keep rubbing in my face that human work is now worthless and everything has to look like generic slop. Thanks and best regards.
EventsChevronRightIconInvitation to the eBay live webinar with JTL on August 4, 2026 Dear sellers, 🎥 Live shopping is one of the most exciting future topics in online retail – find out now how you can benefit from it! In our free webinar with JTL, Isabell Butterwegge, Senior Seller Engagement Manager at eBay Germany, explains how you can become more visible with eBay Live , gain additional reach, and build an active community around your eBay business. 🚀 Learn firsthand how live shopping works at eBay and how you can inspire your buyers with your products in direct exchange. Here's what you can expect: ● Why live commerce is currently growing strongly in online retail ● What role eBay Live plays for the community ● How the format works in practice ● What requirements apply for an application ● What to expect during onboarding ● How to take the first steps toward your own livestream Take the opportunity to get to know the new sales format, ask your questions, and find out what opportunities eBay Live offers for your business. 💡📈 🗓️ 4 August 2026 ⏰ 15:00–16:00 Sign up for free now and join us live We look forward to welcoming you to the webinar! Best regards Your eBay team
eBay NewsChevronRightIconInvitation to the eBay live webinar with JTL on August 4, 2026 Dear sellers, 🎥 Live shopping is one of the most exciting future topics in online retail – find out now how you can benefit from it! In our free webinar with JTL, Isabell Butterwegge, Senior Seller Engagement Manager at eBay Germany, explains how you can become more visible with eBay Live , gain additional reach, and build an active community around your eBay business. 🚀 Learn firsthand how live shopping works at eBay and how you can get your buyers excited about your products through direct interaction. What to expect: ● Why live commerce is currently growing strongly in online retail ● What role eBay Live plays for the community ● How the format works in practice ● What requirements apply for an application ● What to expect during onboarding ● How to take the first steps toward your own livestream Take the opportunity to get to know the new sales format, ask your questions, and find out what opportunities eBay Live offers for your business. 💡📈 🗓️ August 4, 2026 ⏰ 3:00–4:00 PM Register now for free and join us live We look forward to welcoming you to the webinar! Best regards Your eBay team Was the article useful to you? Then don’t forget to bookmark it and recommend it to others with a “thumbs up.”
eBay NewsChevronRightIconeBay Live as a formula for success: David Suppes increases his revenue by 218 percent Dear sellers, How can reach, trust, and sales in the trading of collectibles be strategically expanded? David Suppes shows what potential Live Commerce offers. Known from the TV show „Bares für Rares“, he regularly brings his expertise for coins, numismatics, Pokémon cards, antiques, and art objects into his livestreams. He combines transparent evaluations of his collectibles with personal advice and direct exchange with the community. With at least three live shows per week, targeted promotion of his streams via social media, and cross-category streams with other sellers, David Suppes has been able to achieve impressive results: 📈 218 % sales growth with eBay Live within one month 👥 37 % more simultaneous viewers 🛍️ 19 % new buyers on eBay Live „eBay Live gives us the opportunity to sell our goods reliably while at the same time engaging directly with the buyer community. Social commerce and especially eBay Live have become serious sales drivers for us over the past few months.“ His story shows: Anyone who combines expertise, authenticity, and regular live formats can reach new target groups and create sustainable growth. ▶️ Discover the full Seller Story of David Suppes now and find out how eBay Live can support your business too. Directly to the story Have fun and get inspired for your own business! Best regards Your eBay team Important links eBay Live eBay Live explained simply - Youtube tutorials eBay Live guide (download) Was this article helpful to you? Then don’t forget to bookmark it and recommend it to others with a “thumbs up”.
eBay NewsChevronRightIconYouTube playlist of eBay Live how-to videos for your successful start Dear sellers, Would you like to get started with eBay Live, present and sell your products live, and build an active community? Our new YouTube playlist guides you step by step - from the first event planning to the professional livestream. 🎬In the tutorials, you will learn, among other things: 🔹🛠️ how eBay Live works and how to create your first event 🔹 ⚖️which guidelines and community principles apply 🔹 how to add and manage listings to your live event 🔹 how to increase the reach of your livestreams 🔹 how to connect a smartphone or OBS with eBay Live 🔹 how to use chat tools, polls, and Q&A for more interaction 🔹 how to set up combined shipping for your live listings Whether you need an initial overview, technical setup, or optimization of your streams: use the video tutorials to get started with live commerce. ▶️ Bookmark the playlist now and watch the tutorials! We look forward to seeing you in your first livestreams. Good luck! Best regards Your eBay team
eBay NewsChevronRightIconFrom a Bremen retail store to a successful multichannel company with eBay Live Dear sellers, How do you manage to scale a retail business, centrally control multiple marketplaces, and at the same time successfully use new formats like Live Shopping? In our new Seller Story, we visit mySWOOOP in Bremen. Okan Uca, Head of Operations, рассказывает how the company has grown since 2011 from a small brick-and-mortar store into one of the leading providers of refurbished electronics. 🚀 Today, mySWOOOP employs around 70 people, runs three of its own stores, and works with about 450 buying partners across Germany. In the video, you will learn: how mySWOOOP mastered the transition from eBay trading to a multichannel business how offers and inventory on eBay, Amazon, Kaufland and OTTO are centrally controlled via JTL ERP what role the long-standing collaboration with eBay and JTL plays in the business's growth how mySWOOOP auctions off products starting at 1 euro several times a week with eBay Live and reaches up to 8,000 viewers on strong days 🎥 what opportunities re-commerce, automation and live commerce offer sellers The success story inspires with many practical insights for anyone who wants to make their eBay business more efficient and scale it across additional sales channels. 💡 ▶️ Watch the video now and learn more about how JTL can support you in managing your multichannel business. Watch the Seller Story now and get to know JTL : Wishing you great success with your collaboration with eBay & JTL! Kind regards Your eBay team Important links JTL Software download JTL Subscription eBay Live Was the article useful for you? Then don’t forget to bookmark it and recommend it to others with a “thumbs up”.
