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Question
Members help members
WARRANTY LABEL ... where exactly does this thing go???
Hello folks, from 27.9.2026 we have to implement the warranty label. How are you doing this? The recommendation is to insert it into the item descriptions (first you have to save the label with an image service and then insert it with HTML. It works, but it’s a pain.) Or it is displayed centrally by the platform, i.e. Ebay, in checkout before payment. With Ebay, once again, as always, there is a great lack of knowledge; some of the service staff, who mostly speak poor German, don’t even know what you’re talking about. So... who among you knows more? I’m open to smart answers. ;-) I wish you huge sales and a nice time. best, Stephan Below is a picture of what it looks like.
stm-shop
Posted 1 month ago
0
Question
Seller Lounge
Strategies for increasing sales on eBay
Hello everyone, I’ve noticed that my sales figures on eBay have been steadily declining over the past few months, despite unchanged product quality and stable prices. Especially compared to last year, a significant drop is noticeable (and this already in a row). I’d be interested to know what strategies you’ve used to increase your revenue in such challenging times? Have you switched to alternative platforms, adjusted your marketing tactics, or maybe restructured your product range? Please share your experiences and thoughts so we can find solutions together. Thank you very much and best regards! PS: You don’t have to share your tactics with me; it’s much more about the decline in sales. #jalda #yalda #mehralsnuresskultur
jalda
Posted 1 month ago • Last reply 1 month ago
2
Topic
Act privately & discuss
Buy

marflow911
352 View listings
No consumer protection on eBay. Seller cancels the contract after purchase and payment.

I bought and paid for 4 items from a foreign seller on eBay.de . After some time, the seller from Poland simply cancels the purchase without any reason, which is not allowed at all under German law. He doesn't want to deliver the goods because in the meantime he's offering them in the same listing on eBay at a higher price (many hundreds of items available). eBay's workflow doesn't even allow me as a private customer to open a case; it gets rejected electronically. eBay supports illegal behavior on its seller platform. I am very disappointed by this consumer-hostile structure of the platform; that didn't exist before !
1 month agolast reply 1 month ago
17
Topic
Act privately & discuss
Sell

vintageforestgermany
19 View listings
Selling items with a sales license

Hello everyone, My question is from the perspective of a commercial seller. We sell items in our regular online shop for which we buy a license every year in order to be allowed to sell them. Now we’ve been wondering whether we can also upload these items to eBay without any further ado, or whether we have to expect restrictions? Or do we not need to worry about that at all? Maybe there is also a contact we can get in touch with about this. Thanks in advance for any answers. Best regards
2 months agolast reply 2 months ago
2
Topic
Community Help & Dialogue
Members help members

jens-roggemann
7 View listings
New mobile number not used when ordering?

I changed my mobile number and my delivery address yesterday in the settings. -- Today, with an order containing two items, my new address still shows the OLD mobile number! That can’t be so great, can it?!🤔 -- ... and the help bot apparently doesn’t understand the problem, it keeps referring to the settings.😢 Regards Jens
2 months agolast reply 2 months ago
4