Editing articles in bulk " HTML " doesn't work

Summary: mmstore74 sought assistance with a problem in bulk editing their eBay listings using HTML code, as none of the changes were being processed. verena@ebay suggested clearing cookies and cache and requested screenshots for further investigation. Additional participants, including perfect-sally, petersmodellbahnstuebchen, and deichchef, tried to help by tagging eBay representatives and suggesting solutions like testing changes on a single line. mmstore74 provided updates indicating partial success after repeatedly attempting the process, though no specific solution was identified. deichchef cautioned on the need to check the changes, sharing past experiences.

Good morning everyone,

I’d like to process my listings in bulk " HTML Code ", but this doesn’t work; it always shows 0 of xxxx processed,

here’s an example

It always worked before, does anyone know exactly what’s going on or can someone please tag an eBay employee for me?

Thanks in advance

mmstore74

16043 View listings

Posted 1 week ago · Edited 1 week ago·Last reply Aug 6, 2026 at 1:13 PM

14 comments

mmstore74

OP2 days ago

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Good morning @deichchef ,how exactly did you fall flat on your face?

deichchef

·Aug 6, 2026 at 1:13 PM

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Some small thing in the HTML code got deleted too, so it kind of messed up part of the display.

It was very time-consuming to get everything back in order.

deichchef

·2 days ago

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OK. I hope you checked the changes spot-check style.
I once got badly burned by that.

mmstore74

OP2 days ago

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Hello @deichchef ,unfortunately there is no solution, I kept trying again at intervals and then it worked once, so that over 230 articles were edited, so I didn't do anything differently than usual.

deichchef

·2 days ago

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You're definitely going to tell us all the solution path, right?

mmstore74

OP2 days ago

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Here’s a quick update, it kind of semi-worked but everything’s fine overall.

mmstore74

OP4 days ago

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Hello @samantha@ebay , @petersmodellbahnstuebchen and @deichchef

@samantha@ebay unfortunately not yet

@deichchef I'll try it tomorrow with just one line

@petersmodellbahnstuebchen thanks for tagging

I'll report back tomorrow.

Wishing everyone a nice evening.

Best regards

samantha@ebay

·4 days ago

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Hello @mmstore74

Is your topic still current, or were you already able to find a solution?

Thanks for the tag @petersmodellbahnstuebchen

Best wishes

Samantha

deichchef

·4 days ago

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I'm not sure whether that works across multiple lines/paragraphs.

Try it out as a test on an article with just one line.

petersmodellbahnstuebchen

·4 days ago

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@mmstore74

Hi Marc,

maybe dear @samantha@ebay can help you out, thanks Samantha. ❤️

Best wishes from the Baltic Sea

Peter

mmstore74

OP4 days ago

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Hello @verena@ebay ,can you already write me anything new about why it doesn't work?

Best regards

mmstore74

OP6 days ago · Edited

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Hello @verena@ebay , yes, cookies and cache cleared. I proceed as follows.

1. Edit in bulk, ( in the example 28 items )

2. Find and replace text

3. Find the following > Replace with

4. Match in the HTML source code

5. Apply

I hope this is of some help to you 😊.

Thanks @perfect-sally for marking 👍

verena@ebay

·6 days ago

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Hello @mmstore74 ,

Thanks so much for your post!

Have you already deleted your internet browser's cookies and cleared the cache? If so, we would please need full screenshots of the entire process once, so that we can pass the issue along for review.

Thanks for the tag, @perfect-sally ! ❤

Best regards

Verena

perfect-sally

·1 week ago

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@verena@ebay could you take a look, please? Thanks