Button for question answered!?
Summary: autolackdiscount24 misses a "question answered" button in the seller cockpit that used to exist and removed unanswered questions. perfect-sally confirms that the function exists for them and suggests clearing the cache or using another browser, but that doesn't help. petersmodellbahnstuebchen asks whether this is about the seller cockpit and confirms that such a function is not known in the messaging system.
Good day everyone
I miss that button, question answered!! I have two questions about various articles and back then there was this button to mark the question as answered. That also made the notifications disappear.
Is this now hidden forever or just temporarily?
Since we all like to have a tidy cockpit, I would be very interested to know how I can get rid of them. Under the Offers (questions) option I can't see this button.
Best regards Autolackdiscount24
petersmodellbahnstuebchen
·1 week agoHey @autolackdiscount24
Do you mean unanswered questions in the Seller Cockpit or here in the forum?
Best regards from the Baltic Sea
Peter
autolackdiscount24
OP1 week agoYep, this option was in the cockpit
Cheers from the sunny southwest
petersmodellbahnstuebchen
·1 week agoHey @autolackdiscount24
I only know this display in the VCP:
I don't know the reply function in the eBay messaging system.
Best wishes from the Baltic Sea
Peter
perfect-sally
·1 week agoSo this function is still there for me.
And really, you don't need the button if the question has also been answered. Then it doesn't even show that there are unanswered questions.
Have you tried clearing the cache & deleting cookies? Tried a different browser?
Maybe delete the questions from the messages and see if anything changes.
autolackdiscount24
OP1 week agohI perfect-sally
I did everything you recommended to me, unfortunately without success :-(
this button was always in this options list, oh well, something new again :-) wish you a good rest of the week. Best regards