Logging in with SMS doesn’t work | Technical Questions

kkomy53 · 2026-03-07T20:41:05.336000Z

Hello everyone,I wanted to log in to eBay. Since I had forgotten my password, I reset it. So far, so good. Now I have to confirm my identity via SMS, but unfortunately the SMS isn’t arriving. So I called the support they link to - by the way, the number 4933203851030 doesn’t exist, there should be 00 in front, but whatever. I’ve now identified myself there (address, name, phone number, another call from eBay, security code, etc.). The lady was super nice and tried everything, but it still isn’t working, I’m stuck in a permanent loop where I’m supposed to identify myself via an SMS that never arrives. In the end I was asked to wait 24 hours and call again, or I was offered the option of setting up the account again, but then all activities would be deleted, which I obviously don’t want. Now the 24 hours still aren’t up, but it still doesn’t work, just like the days before.Now I’ve had to create a new account, since apparently I can’t post here either without SMS verification.I really have to ask myself: does eBay even want me to buy anything through here or not?Does anyone have any advice on how I can get out of this?

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