Is eBay communication completely broken now?
Summary: peti-03 describes a problem with eBay communication, especially when trying to get a return label. Despite repeated attempts to make progress through various channels, such as email links and customer service, he is stuck in an endless loop and isn’t getting any satisfactory help. perfect-sally suggests describing the issue in detail in the forum, including the item number, since an eBay employee in the forum might be able to help.
Question: Is there any way to get in touch with eBay?
Thanks.
1 comment
perfect-sally
·1 month agoYou found the legal notice, and there are contact options listed there.
You can also write "staff member" to the bot several times; at some point it understands, and you get a response back. But that doesn't make it any better if the people there don't speak the language.
I recommend describing your concern here with details about what it's about, ideally including an item number, and we have an eBay employee here whom we can then invite in. And they will definitely understand our language 😏