Problem with my sales overview / active items | Technical Questions

rimula10 · 2026-02-25T13:22:51.555000Z

Hello, good day to the Q&A, this is my first time here, if I do anything wrong, please excuse me. I have a problem with my sales overview / active listings. In the views, the view count for some of my listings gets reset to zero again after some time. This has been the case for quite a while now. I also explained this to customer service, and after a callback they told me it would happen when I edit the listing. But that is not true. This problem exists both in the app and without the app. I already deleted the app once because there were problems there in the last few days and downloaded it again. It is really annoying when you want to check how many views an item has to perhaps counteract it (perhaps by editing the item), and the views have been reset again. You lose track of things. With observers and bids, I have not noticed any irregularities so far. Maybe you can solve the problem. Looking forward to replies. Best regards Rimula 10 (Ralf)

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Problem with my sales overview / active items | Technical Questions | eBay Germany