Return failed due to the size of the package! | Technical Questions

ampelm90 · 2026-03-25T10:38:45.945000Z

Hey, I bought this Panal >>>>CLICK<<<< and would like to return it, the process is known.So I started the return, and DHL and Hermes were available as options. Because the return via Hermes was €2 cheaper, I chose Hermes, created a QR code, and went to the drop-off point.There I was told the parcel was too big and could only be collected from home. But that only works if you buy a label for it, which I already have. If I buy a new one, €28.99 is due; the one created via eBay is credited against the purchase price with just under €9.What could I do, apart from writing the whole thing off as a joke and dumping the panel in the trash can?Cancel the return? Then the question would be whether I can start the return again and go through the whole thing with DHL.Regards...

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Return failed due to the size of the package! | Technical Questions | eBay Germany