Return label does not appear | Technical Questions

rikkirich · 2026-06-08T12:41:01.178000Z

Hello, I’m supposed to send the item back now, buyer covers the costs. I’m supposed to get the label via eBay, that’s the plan. From the email, by pressing “Print label”, I am taken to the “Return process” page. Then I pressed “Send label by email”.The email that follows contains no label or QR code but instead another button, “Print label”. After pressing it, I end up back on the return process page with the “Send label by email” button.I have tried this a few times, always with the same result.eBay help isn’t any help here, you just go round in circles!Please help.Thanks and regards

Discussions

Return label does not appear | Technical Questions | eBay Germany