Technical problem: faulty export records (CSV file) - orders | Technical Questions

ttd4it · 2026-01-04T10:20:57.208000Z

@patrick@ebay @miriam@ebay Hi both, I noticed a problem today.In VCP, reports can be created and downloaded.VCP --> Reports --> Download In principle, all orders are supposed to be exported per month.Regardless of whether orders were fulfilled or not ("ordered by mistake"). The selection looks, for example, like this (month of December): The result is a CSV file in which orders are regularly missing, especially toward the end of the month, although the selected period covers the entire month. Using December as an example, the transaction number at the end of the file is: 4696.An order from 19.12.2025. Order number: 24-13990-14667 However, more orders were received after this date. In other words, the report generated this way is incorrect. Additional orders from 19.12. - 27.12.2025 are missing. Now another question may arise for the viewer.Does the report to the tax office then include the actual number and total of orders? Since only the month of December was selected in the example, I can tell you that the export for the months of October and November was also not completed in full in my export today. In October, the export ends on 28.10.2025 (31.10.2025). Missing: 28., 30., 31.10.2025In November on 25.11.2025 (30.11.2025). Orders are missing on 26.11. and 30.11.2025In December on 19.12.1025 (31.12.2025). Orders from 19., 20., 21., 22., 25., 26., 27.12.2025 are missing Maybe others can also reproduce or replicate the error? Best regards Thomas

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Technical problem: faulty export records (CSV file) - orders | Technical Questions | eBay Germany