Sell

Created May 6, 2026

2 members

293 discussions

The forum for private sellers: share experiences, ask questions, and sell better together.

isishathor
Hardly any views
Hello, I sell my used brand-name clothes privately. They are generally items of clothing that are well-known and in demand. At the same time, I also list them on another sales platform that was formerly connected with Eby. Here on Ebay I get hardly any views, even fewer watchers. On the other platform, 20 or more in just a few minutes. Does Ebay now have so few customers? I also notice that the sales form for private sellers is far too extensive and therefore very labor-intensive. Not a good development in my eyes.
1 month agolast reply Jul 19, 2026 at 2:14 PM
19
groschenzaehler
Are these newly registered sellers and their offers legitimate? See the offers page!
Shady offers from newly registered sellers from Hong Kong? https://www.ebay.de/sch/i.html?_nkw=Midea+PortaSplit+Cool+&_sacat=0&_from=R40&_trksid=m570.l1313
1 week agolast reply 2 days ago
11
zappydooyoo
The buyer is presumably registered in the UK, but has provided a fake address in Germany.
Hello folks since calling ebay is becoming more and more pointless and this has now become a real waste of time, I’d like to share an interesting case with you: I sold an item that can only be picked up in person. The buyer isn’t paying and isn’t responding either. When I sent the payment information, I noticed that he had used a false address in Germany. So he hasn’t entered a first name or a last name either. The street field just says "Street" and there isn’t even a house number. When checking the username, ebay says the user is in London, UK. Have you also had this happen, that the staff simply don’t care at all whether the member has entered a deliverable address and casually offer that you can just cancel the purchase? Do we all have too much time for these pointless processes? Unbelievable stuff. They don’t care at all what’s going on here. I suspect they don’t check this and don’t ban people like that either. The loss of trust in this platform must be immense.
6 days agolast reply 3 days ago
8
big-brother_2007
Brilliant trick or just bad luck?
Very briefly: item sold to a buyer in NL, shipping label bought on eBay, sent with DHL Parcel on 22/6, tracking says: buyer did not pick up the parcel after the storage period expired. Buyer denies having received a notification. Parcel arrived back with me on 2/7, on the return slip is checked " Not picked up - Non reclame" In my WhatsApp group, the suspicion is that the buyer may have bought the item cheaper somewhere else. Buyer opens a case "Item not received", within 4 hours eBay decides, buyer gets the full purchase price incl. shipping costs back. My consequence: from now on no more shipping to the EU, so also no 5% commission for eBay. Michael
3 days agolast reply 3 days ago
5
iqsi-5129
URGENT: Verification blocked – discrepancy between email and hotline (Please help from @community_team)
Dear Sir or Madam, I urgently need the support of an eBay moderator from the Community Team. My seller account iqsi-5129 has been temporarily restricted because verification of my details is required. At the moment, I am in a tricky situation: The message from eBay says: “To continue selling on eBay, please contact us.” The phone hotline says: “We can’t do anything at the moment, as this is an automatic suspension.” In the account: There is neither a noticeable banner visible, nor is there an option to upload my required documents (ID and bank proof). I would like to complete the verification properly and have prepared all the required documents. Dear moderators: @alena@ebay @miriam@ebay @selinab@ebay @melina@ebay I would be extremely grateful if you could review my case and provide me with the secure upload link for my documents. Thank you for your prompt support. Kind regards,
3 days agolast reply 3 days ago
8
lidor3073
Return shipping status
Hello @miriam@ebay and @mia@ebay Regarding order: 22-14842-27930 The buyer sent the item back, we’ve sorted everything out amicably and he had started the return. I sent him a Hermes shipping label and entered the tracking number in the return. Hermes has picked up the package from me, but the status in the return isn’t updating. Could you please take a look at it? Many thanks!
6 days agolast reply 3 days ago
26
linae14
Refund not possible – payment method not accepted
Hello eBay Community, I’m trying to issue a refund to a buyer, but I’m getting the following error message: “A refund cannot be processed. Please add a payment method for the refund to the buyer.” I’ve already added a bank account as a payment method. The bank account has also been verified, but I can’t select it when issuing the refund. How can I still process the refund? Can the cancellation of the order and the refund possibly be handled by eBay Support? The order number in question is: 09-14892-16325. Thanks a lot for your help!
4 days ago
0
sunny2803
Amount withheld
Good morning, I have another stupid question. I sold 2 shirts, and according to the tracking, the shipment has also arrived. But the money is still being held. It says: Amount withheld - in the eBay balance 13 Jul So far, the money has still been withheld. Is there a reason for that? Maybe someone can answer that for me:-)
5 days agolast reply 5 days ago
4
herkules71
Purchase canceled immediately
Hello, I canceled a purchase right away, but the seller didn’t accept it. Can I refuse to accept the package? Many thanks in advance.
6 days agolast reply 6 days ago
1
Sell
Supposedly incorrect item description - is the eBay police out and about these days?
lidor3073
Posted 1 month ago • Last reply 6 days ago
25
katja_bo
Buyer initiates a return, sends item back defective, and is ruled in the right
I sold a 3D printer. Shortly after receiving it, the buyer wrote to me and said that DHL had damaged the package. He also wrote that he had tried to put it into operation and probably damaged the electronics in the process. Right after that, he started buyer protection and sent the item back. Now I receive an item here that is completely destroyed and the buyer gets the verdict in his favor. He gets the purchase price and the shipping costs refunded, so now I’m down €10. Who’s supposed to understand that? I definitely sent a working item; you can even see that in the pictures. And now I get a pile of junk back. Not only that, I’m now also really in the red compared to the sale price. Who’s supposed to understand that? What kind of policy is that? Can you now just order any item, claim it was broken, break it, apply for buyer protection, send the thing back, and get your money back? What kind of scam is that?
1 month agolast reply 6 days ago
3
der-minidoktor
Error with spare parts: distinction between assembly number and individual part designation
Hello everyone, I’m currently facing a challenge with a private sale and would really like to hear your opinion, as this is a technical understanding issue that often overwhelms eBay support processes. I sold an AdBlue tank as a complete replacement parts set, stating the correct Peugeot overall part number, which was also shown that way on the original packaging and in my photos. Now the buyer wants to return the item because a different number is printed on the tank’s plastic housing. However, this number on the housing is only the internal part number for the raw component (individual part), while the number on the packaging describes the assembly ID (the entire set incl. pump/wiring harness). In automotive engineering, this distinction is standard, but it regularly causes confusion for laypeople. Although as a private seller I effectively excluded any warranty and the delivered part exactly matches the assembly ordered, eBay is now classifying this as “item differs from description.” How do you handle cases like this? Do you have any tips on how to make buyers (and support) more effectively aware of this technical reality so that such unfounded return requests don’t even escalate in the first place? Thanks a lot for your assessment!
3 weeks agolast reply 6 days ago
2

Hardly any views

Are these newly registered sellers and their offers legitimate? See the offers page!

The buyer is presumably registered in the UK, but has provided a fake address in Germany.

Brilliant trick or just bad luck?

URGENT: Verification blocked – discrepancy between email and hotline (Please help from @community_team)

Return shipping status

Refund not possible – payment method not accepted

Amount withheld

Purchase canceled immediately

Supposedly incorrect item description - is the eBay police out and about these days?

Buyer initiates a return, sends item back defective, and is ruled in the right

Error with spare parts: distinction between assembly number and individual part designation