Fraud attempt, buyer claims not to have received item | Sell

paka9221_fzijal · 2026-03-27T08:46:09.934000Z

Hi, following problem: The buyer of my last sale has just opened a return request and claims he received some stuffed animals instead of the purchased pipes.He attached a photo of a box with a stuffed animal. Of course, I did not send the buyer any stuffed animals, but the pipes he bought. The following points are also noteworthy:The buyer had no ratings, now he has only one, namely from me. According to the tracking information, the item was delivered on 03/25/26 to a "Euro Express GmbH".A kind of code made up of letters and numbers was given as the recipient's name.The buyer's location is China. I didn't find it suspicious because I had buyers from China before who apparently use this method to bundle their purchases for forwarding to China. However, it is not possible for a shipment delivered to a German address on 03/25 to be already in China by the morning of 03/27. Said Euro Express GmbH was, according to Northdata, already deleted in 2020. The photo shows a yellow DHL box. However, I shipped in a brown box. Best regards and many thanks

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Fraud attempt, buyer claims not to have received item | Sell | eBay Germany