DHL label without phone number | Sell

stabel · 2026-04-04T14:23:56.843000Z

Hello,I’ve now repeatedly had the problem that DHL labels bought via eBay do not contain the recipient’s phone number, even though this was maintained by the buyer in eBay and is also visible in the buyer details. This causes major problems, especially in countries like Poland or Spain, because recipients there may be notified by SMS, and then of course that doesn’t work.Do I have to tick a box somewhere else when buying the shipping label, or is this simply not supported?Thanks for any info!

Discussions

DHL label without phone number | Sell | eBay Germany