Digital ticket sold – when will the proceeds from the sale be released?

Question

Hello everyone,I sold an Eventim mobile ticket on eBay and the buyer has already paid. The ticket was officially transferred to the buyer by email via the Eventim forwarding function (acceptance link). Since it is a digital item, there is of course no physical tracking.On eBay, I still had to enter a “tracking number” and marked the shipping as “Other”. My question:Will the item now stay permanently marked as “not delivered”?And when is the sales proceeds released in a case like t...

perfect-sally · Accepted Answer

Of course it stays marked as not delivered if there is no valid tracking number and no proof of delivery!You may have to wait up to 30 days for the payout.