Hello Mia. I have a question regarding the insurance value on the shipping label. For eBay seller protection, an insured letter label, for example, that was purchased through eBay should be sufficient if delivery was documented, even if the item costs more than the shipping insurance covers. Or do you have to ship it as a parcel in order to be protected in case of a claim about an item not received?

Hello @22-games, unfortunately I couldn’t verify a buyer protection case with a registered mail item in your customer account. Even with registered mail, there is a number that must be uploaded in the sale. If the shipping label was purchased through our system, the recipient address is automatically stored. If you purchased a shipping label yourself, we need the mailing receipt as proof, on which the registered mail number can be seen, and the recipient address must be no...

Question about seller protection for higher item value and shipping insurance | Sell

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Question about seller protection for higher item value and shipping insurance | Sell | eBay Germany